As of: November 2026
§ 1 Scope and provider
(1) These General Terms and Conditions (Terms) apply to the use of the Mopsicle web app at mopsicle.app and of the native apps for iOS and Android, where offered (together the “App”), and to the paid offering Mopsicle Premium. The website mopsicle.com is for information only; no contract is concluded through it.
(2) The provider of the App is Kowada GmbH, Limburg, Germany (address and further details in the imprint), hereinafter “we”. The contracting party is the person who creates an account (the “User”).
(3) A consumer is any natural person who uses the App for purposes that are predominantly outside their trade, business or profession (§ 13 German Civil Code, BGB). Terms of the User that deviate from these Terms do not apply unless we expressly agree to them.
§ 2 Account and conclusion of the contract
(1) Using the App requires an account. Users sign in with an email address and a one-time code that we send to that address. The usage contract is concluded as soon as the User confirms their email address with the code. Accounts whose email address is not confirmed are deleted after a short period.
(2) The User must give truthful information when registering and protect access to their mailbox from third parties. An account may only be held by the person it was created for and is not transferable.
(3) Minors need the consent of their legal representatives for paid offerings.
§ 3 Flats and members
(1) The User can create a flat or join an existing flat with an invitation code, and can belong to several flats. The managers of a flat can manage its members, rooms, chores and settings. Invitation codes may only be passed on to people who are to be admitted to the flat.
(2) Chores in the cleaning plan are distributed according to the rules set by the flat. The members alone are responsible for doing the chores and for their relations with one another.
§ 4 Services
(1) The basic functions of the App are free of charge. They include creating and running a flat with rooms and chores, the cleaning plan with a fair distribution of chores, doing, swapping and taking over chores, absences, reminders and overviews by email, and exporting one’s own data.
(2) Mopsicle Premium adds further functions to the basic functions for a flat, currently in particular insights into the cleaning plan with a PDF report and a calendar subscription. The current scope is shown on the Premium page of the App. Premium applies to one flat and is available to all members of that flat for as long as they belong to it.
(3) When a flat’s Premium ends, its data is kept and the cleaning plan keeps running with the basic functions. The Premium functions are then unavailable or only available in a limited form.
(4) We provide the App within what is technically reasonable. Temporary restrictions, in particular due to maintenance or disruptions outside our control, are possible.
(5) The User receives the non-exclusive, non-transferable right to use the App for their own purposes within these Terms. Content the User enters, such as the names of flats, rooms and chores, remains theirs; they grant us the right to store and display it to provide the App.
§ 5 Changes to the App
(1) We may change the App and its functions if there is a valid reason, in particular technical development, adaptation to the legal situation, the security of the App or the improvement of its functions, and the User incurs no additional costs as a result. We inform the User of changes that go beyond the minor in good time and in a clear and comprehensible manner.
(2) If a change impairs the consumer’s access to the App or its usability more than only slightly, the consumer may terminate the contract free of charge and without notice within 30 days of the information or, if it comes later, of the change. This does not apply if we allow them to keep using the App unchanged at no additional cost (§ 327r BGB).
§ 6 Trial and permanent Premium
(1) When a monthly subscription (§ 7) is taken out, the flat receives a trial of 7 days. During the trial, Premium is unlocked for the flat. The Subscriber provides a payment method for this; it is not charged during the trial. After 7 days the trial turns into the paid monthly subscription and the first payment falls due, unless the Subscriber cancels beforehand (§ 8 (1)). The yearly subscription has no trial.
(2) The trial is available only once. It is not available to a flat that has already had a subscription or a trial, nor to a Subscriber who has already taken out a subscription.
(3) A free trial of 30 days without payment details that a flat started earlier runs until its end. We no longer issue vouchers.
(4) If a flat received Premium earlier through a voucher or a promotion, its Premium remains without time limit for as long as the flat exists and we offer the App.
§ 7 Premium subscription
(1) Mopsicle Premium can be subscribed to with a monthly or yearly term. A subscription is taken out by one person for the flat (the “Subscriber”); the other members do not become liable to pay as a result. The price does not depend on the number of members of the flat.
(2) The subscription is sold and billed through Paddle. The seller and the Subscriber’s contracting party for the purchase is, as merchant of record, Paddle.com Market Limited, 30 Old Bailey, London EC4M 7AU, United Kingdom, or, depending on the Subscriber’s place of residence, another company of the Paddle group named in the checkout. Paddle handles payment processing, invoicing, taxes and refunds; Paddle’s terms available in the checkout apply in addition. We owe the provision of the Premium functions under these Terms.
(3) The price is currently €2.99 per month or €24.99 per year per flat, including statutory value added tax. In other countries and currencies the price may differ; the total shown in the checkout applies.
(4) The subscription begins when it is taken out. A monthly subscription begins with the trial under § 6: Premium is unlocked from the moment it is taken out, and the first payment falls due after the 7 days have passed. For the yearly subscription and for a monthly subscription without a trial, the first payment is due immediately and Premium is unlocked once the payment is confirmed. Any existing Premium from an earlier trial continues alongside it. The subscription renews automatically for the term chosen until it is canceled.
(5) If a payment fails, Paddle tries it again; Premium remains in the meantime. If the payment ultimately fails, the subscription ends.
(6) A price change for a running subscription only takes effect with the Subscriber’s consent. Without consent, the subscription continues at the previous price until the end of the current billing period and then ends.
(7) We may issue discount codes that are entered in Paddle’s checkout. The conditions stated when a code is issued apply to it, and the total shown in the checkout takes the discount into account.
§ 8 Cancellation and termination
(1) The Subscriber can cancel the subscription at any time for the end of the current billing period, in the App under “Manage subscription” in Paddle’s customer portal. Premium remains until the end of the paid period; no further payments are due. If the Subscriber cancels during the trial, the subscription ends when the trial ends and nothing is charged.
(2) If the Subscriber leaves the flat, deletes their account or the flat is deleted, we cancel the subscription for the end of the paid period.
(3) The User can delete their account in the App at any time and export their data beforehand. The usage contract ends with the deletion, which is final. If the User is the last member of a flat, the flat is deleted with its data as well.
(4) We may terminate the usage contract for a free account by giving two weeks’ notice in text form. The right to terminate for good cause remains unaffected, in particular in the event of serious or repeated breaches of these Terms or misuse of the App.
(5) If we end a subscription for a reason the Subscriber is not responsible for, or discontinue the App, we refund fees already paid on a pro-rata basis for the time after the end. We announce the discontinuation of the App in good time.
§ 9 Right of withdrawal
Consumers have a statutory right of withdrawal of 14 days when taking out a Premium subscription. It exists even if Premium has already been unlocked. If the subscription begins with a trial, a new period of 14 days begins for the first payment after the trial under Paddle’s Refund Policy. The withdrawal instructions and the refund are set out under Withdrawal and refunds.
§ 10 Obligations of the User
(1) The User may only use the App within the law and these Terms. In particular, it is prohibited to:
- enter content that is unlawful or infringes the rights of third parties,
- sign in with email addresses the User is not entitled to use,
- query the App automatically or circumvent protective measures,
- impair the security or availability of the App.
(2) In the event of breaches, we may remove content and block accounts temporarily or permanently. In doing so we take the User’s legitimate interests into account.
§ 11 Warranty and liability
(1) For consumers, the statutory provisions on defects of digital products apply (§§ 327 et seq. BGB).
(2) We are liable without limitation for intent and gross negligence, for damage from injury to life, body or health, under the German Product Liability Act, for fraudulent concealment and to the extent we have given a guarantee.
(3) In the event of a slightly negligent breach of essential contractual obligations, meaning obligations whose fulfilment makes proper performance of the contract possible in the first place and on whose observance the User may regularly rely, liability is limited to the typical, foreseeable damage. Otherwise, liability for slight negligence is excluded.
(4) The limitations of liability also apply in favor of our legal representatives and vicarious agents.
§ 12 Changes to these Terms
We may change these Terms with effect for the future if there is a valid reason, in particular a change in the law or case law, new functions of the App or the closing of gaps in the provisions. We do not change essential obligations of performance or the relationship between performance and consideration in this way. We notify changes in text form at least six weeks before they take effect. They are deemed accepted if the User does not object within that period; we point out this consequence and the right to object in the notification. If the User objects, the previous Terms continue to apply; we may then terminate the usage contract under § 8 (4).
§ 13 Data protection
How we process personal data is described in the privacy policy.
§ 14 Final provisions
(1) The law of the Federal Republic of Germany applies, excluding the UN Convention on Contracts for the International Sale of Goods. For consumers, this choice of law only applies insofar as it does not deprive them of the protection afforded by mandatory provisions of the law of the state in which they have their habitual residence.
(2) If the User is a merchant, a legal entity under public law or a special fund under public law, the place of jurisdiction is Limburg an der Lahn, Germany.
(3) We are neither willing nor obliged to participate in dispute resolution proceedings before a consumer arbitration board.
(4) The contract languages are German and English. In the event of discrepancies, the German version prevails.
(5) If individual provisions of these Terms are invalid, the contract remains valid in all other respects; the statutory provision replaces the invalid one (§ 306 BGB).
(6) Please direct questions about these Terms and the App to kontakt@kowada.de, and questions about payment, invoices and refunds to Paddle as well.